The advent of the web over the last two decades has resulted in the interest of organizations in different domains to use websites for facilitating their activities, both internal and external. Organizations seeking to obtain the best out of their websites need to create and maintain websites that are successful in supporting the interaction and communication of the organization with their users. It is also necessary to assess factors that affect the success of their websites. The Academic domain is one of the domains where the use of websites has augmented in recent years. This publication is the result of a Thesis project that focused on designing a framework for evaluating websites in academic domain from students' perspective. The evaluation framework bases its ground on one of the key definitions of software quality-“satisfaction of users” and website quality characteristics identified as necessary for academic websites. A sample testing of the website was done, which showed the success of the framework. The framework can be used as it is for evaluating academic websites, but future work to improve its usefullness is necessary, which includes designing a small application.
This research document investigates the factors behind the creation, continued maintenance, and intended outcomes of consumer complaint websites. The research presented is aimed to close theoretical and managerial gaps within the knowledge of the subject. The findings apparent in this research found that service recovery failures are more influential to the creation of complaint websites than the initial service failure. It also found that a perceived sense of unity with website visitors is likely to influence the continued upkeep of complaint websites. The findings indicate that the main intention of complaint websites is to help other consumers. Finally, the research indicates that the type of relationship held with a company is not a moderating factor in the creation of complaint websites.
Library websites are devised as an endeavour to provide time and place independent services to the clientele. The level of usability of the website is one of the determining factors that measures the ability of the site to provide effective and efficient services to wide array of users. Thus, evaluating usability of library websites are a vital necessity. This book, therefore, provides the readers about usability evaluation of library websites in the milieu of Sri Lankan higher education sector based upon a research conducted in 2011/2012. The book provides an insightful analysis of usability literature and the methods used to evaluate websites. Furthermore, the book identifies the criteria that can be used to evaluate library websites. The study will therefore especially useful to web designers, usability professionals, librarians and researchers.
Destinations websites and particularly cultural destinations’ websites have their own communication strategies: they act as hubs with respect to destinations’ stakeholders (e.g. cultural attractions but also accommodations, associations, etc). The objective of this research is to study the peculiarity of this specific online communication domain. Results show that there are differences between cultural destinations’ and leisure destinations’ online communication, and that online information competitors (mostly unofficial websites) are spreading on the internet the same contents as destinations’ websites, but they are marketing the destination in an emotional way.
The academic & special library websites are mirror of their collection, services and user-focused gateways to rich, quality content and they play a key role in the learning and research processes. The users are more accessible from the library websites than to the physical library itself. In this way, the library websites will become user-focused gateways to rich, quality content and, in doing so; re-establish the campus library’s central role in the learning and research process. This book is an attention to the content and quality of academic & special library websites in Bangalore (India) for verification of valid, reliable, and usefulness of the criteria for evaluation and guiding the librarians with the tips for designing an efficient and user friendly library website.
DESCRIPTION 50 Sample essays from successful college applications give a great idea of what colleges are looking for, also includes tips and advice on writing the essay, including content, style and format. VERY creative and compelling essays get creative juices flowing. Expert advice from admissions officials at Yale, Stanford, Penn, and other top schools on essays, admissions, and more is also included.
Arthur Miller was not only one of America's most important playwrights of the 20th century, but he was also one of its most influential literary, cultural, and intellectual voices. Throughout his career, he consistently remained one of the country's leading public intellectuals, advocating tirelessly for social justice and the arts. This volume gathers a selection of Miller's finest essays, organized in three thematic parts: essays on the theatre, essays on specific plays like Death of a Salesman and The Crucible, and socio-political essays on topics spanning the Depression to the 21st century. Written with wit, intellect, and above all, human dignity, these essays offer unmatched insight into the work of Arthur Miller and the turbulent times through which he guided his country.